Registration & Welcome
8.30am Registration & Welcome to Retail Central
9.30am Introduction – Joe Kelly, Microsoft Dynamics Director/Lead Architect, ProStrategy
Customer engagement drives Loyalty
9.40am How true loyalty doubles customer spend – Joe Kelly, Microsoft Dynamics Director/Lead Architect, Positive ProStrategy Retail
10am What does #UnifiedCommerce mean and what benefits does it bring? – Damien O’Driscoll, Retail Technology Director, Positive System Solutions
10.20am LS Nav has become LS Central, the Unified Commerce Solution – Katja Ocvirk, Regional Sales Manager (Europe), LS Retail
10.40am Overcoming Digital Disruption In The Retail Industry – Vincent Nolan, Interim CIO/IT Director and Change Agent, Crane Capital Resources
11am Short Coffee Break
A brighter future in store
11.15am Retailers and brands are embracing digital transformation to thrive in today’s competitive environment – Aisling Curtis, Commercial Director, Microsoft Ireland
Retail Operational Efficiency
11.25am Operational Efficiency leading to better Customer Experience – Tony McEntee, Chief Executive Officer, Sam McCauley Chemists Limited
PwC Irish Retail & Consumer Report
11.40am PwC Irish Retail & Consumer Report 2019 – Key Insights – Owen McFeely, Director, Advisory Services, Retail & Consumer Practice, PwC Ireland
Retail Performance Analytics
12.00 Performance Analytics to grow your Retail business – Eoin Haberlin, Business Analytics Strategy Lead, ProStrategy
12.20pm Summary and Q&A session
12.30pm Lunch & learn with the Industry Experts / Pick up your swag bag!
Owen McFeely, Director, Advisory Services, Retail & Consumer Practice - PwC Ireland
Tony McEntee, Chief Executive Officer, Sam McCauley Chemists Limited
Aisling Curtis, Commercial Director, Microsoft Ireland
Vincent Nolan, Interim CIO/IT Director and Change Agent, Crane Capital Resources
Damien O'Driscoll, Retail Technology Director, Positive ProStrategy Retail
Katja Ocvirk, Regional Sales Manager (Europe), LS Retail
Eoin Haberlin, Business Analytics Strategy Lead, ProStrategy
Joe Kelly, Microsoft Dynamics Director/Lead Architect, Positive ProStrategy Retail
Interim CIO/IT Director and Change Agent, Crane Capital Resources
Regional Sales Manager (Europe),
Retail Technology Director,
Positive System Solutions
Business Analytics Strategy Lead, ProStrategy
Microsoft Dynamics Director/Lead Architect,
Chief Executive Officer, Sam McCauley Chemists Limited
Director, Advisory Services, Retail & Consumer Practice at PwC Ireland
About LS Nav
LS Nav is a complete retail management system with all the functionalities retailers need to manage their whole business operation efficiently, from head office to POS terminals. No matter which industry you are in, with LS Nav you can oversee and run your business centrally from the back office. Track sales, stock and productivity live on all your sales channels: physical locations, e-commerce platform and mobile app. React fast and effectively when circumstances change, to minimize your risks and maximize your profits.
Reduce your costs and save time – With LS Nav you will work only on one fully integrated and complete platform, saving on software and system administration costs as well as eliminating the hassle of dealing with multiple different IT systems.
Retail doesn’t have to be complicated. Simplify it with LS Nav
Retail Point of Sale Software
Offer your customers fast and error-free operations at the register with LS Nav’s versatile and intuitive Electronic Point of Sale (EPOS/POS) system. The POS terminals are easy to set up and manage, and support the use of both keyboard and touch screen equipment. Gain immediate access to transactions and events happening at POS thanks to the powerful data replication system. Provide your customers with outstanding service as our POS terminals accept multiple currencies and are configured for gift cards and vouchers.
LS Nav In-Store Management is a user-friendly tool for staff management with powerful back office functionalities. Monitor your key performance indicators (KPIs), manage your inventory, prepare a season, pre-plan purchasing and decide how to distribute retail items – all from your headquarters. The manager can enjoy total control of activities within the stores, while the system handles fast and accurate replication of data between the POS terminals, back office and head office.
LS Nav’s merchandising and replenishment functionalities help retailers save time and money by streamlining their inventory. LS Nav’s inventory feature allows for both automatic replenishment, including forecasting based on sales history, and manual replenishment with allocation planning for multiple stock locations. The wireless inventory feature means that you can carry out all your store inventory processes on handheld devices, and your staff has live access to inventory on their POS at any time.
Manage your staff from headquarters and maximize their productivity with LS Nav. Through our system, management can easily plan and distribute staff rosters, handle sales commissions and oversee and approve work hours throughout the whole business. The powerful salary-related functions let you compare actual staff costs against your budget.
Have a clear overview of your products and increase your sales with LS Nav. Centrally manage and update products, prices and offers for all your sales channels. Gain important business insights into your sales by managing your products through different dimensions – check which colors, sizes and styles are most popular, and reorder based on this intelligence. Manage offers and loyalty to ensure returning customers.
Reporting & Analysis
Have an instant overview of your business, analyze your sales data and decide the optimal strategy for your operations with our in-depth reports and analyses. Reduce shrinkage and prevent losses by gaining real-time insights into your business’s key financials. And since LS Nav is cloud-enabled, you will be able to access your business data whenever you need it, wherever you are via your browser. In addition to the built-in reporting and analyses tools, you can enhance your system with extra Business Intelligence (BI) tools to get an even deeper insight into your business data.
Mobile, e-Commerce & Customer Smartphone App
Put your customers at the heart of your business with the LS Nav suite of mobile applications. Manage customer loyalty with personalized offers, promotions, incentives and product info across the channels. Satisfy your customers’ need for personalization by allowing them to order special, out-of-stock and customized items. Manage online ordering easily and fast, and allow your customers to pick their items up in store with our “click & collect” feature.