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Senior ERP Consultant, Technical Account Manager

Closing Date | 29th March 2024
Job Closed

Department: ERP Delivery
Offices: Dublin/Cork/Remote
Location: Ireland

About Us:  

Established in 1985, with offices in Cork & Dublin, ProStrategy has over 35 years’ experience providing Business Management Software Solutions & Services to Irish and International clients. With an established Strategic Business Alliance with Global brands and a leading IBM & Microsoft Gold Partner, we are one of the industry leading partners of choice in Ireland.

About The Role:

This is a senior consultancy position and the successful candidate will work with the Services Manager and Account Manager to develop and grow revenue from existing customers portfolio. Lead specific project initiatives, mentor other more junior consultants and act as a subject matter expert on consulting projects. This is an excellent opportunity to work with management to improve and refine the skills and standards of the services delivered to our customers while still working on your own initiative and continuously improving quality and efficiency. 


  • Work with clients and lead successful implementations of Dynamics Business Central and 365 centric solutions using industry best practices
  • Build long term relationships with clients through technical acumen and proactive leadership
  • Create a backlog of work through continuous relationship management with the clients  
  • Take part in the Annual Account planning meetings with Account Manager (AM) 
  • Proactively deliver the solution to completion, making it happen ensuring the revenue forecast is earned to its potential
  • Proactive in recommending enhancements to the customers and looking for new opportunities
  • Work with management to improve the skills and standards of the consultancy group
  • Perform the role of project lead for projects where Dynamics Business Central is the key application
  • Perform the Role of Pre-Sales, working in conjunction with AM
  • Technical Functional Consultancy, Leadership and Ownership of the solution
  • Support and strategic Partnership with clients
  • World class communication skills.  Communicate effectively in all mediums and to all levels within client organization during Analysis, Implementation and Support phases

Candidate Prerequisites:

  • Fluent in both verbal and written English
  • Full and clean driving license with use of a car, willing to travel to customer sites

Required Skills/Experiences:

  • Minimum of 7 years Dynamics Senior Consulting experience & full lifecycle ERP implementations across various industry sectors
  • Has held a leadership role in a similar organisation
  • Excellent customer facing skills and relationships management
  • Proven ability to take a customer’s concept from Solution Design to Go Live with solid experience in change management and business process mapping
  • Experience participating in Work Scoping & Estimation for new projects
  • The successful candidate must work well in a team environment while being a resourceful, independent self-starter able to work effectively with minimal direction  
  • The candidate will need excellent communication skills, both written and verbal. They will also need to have the ability to communicate to CFO level
  • Has the ability to quickly skill up on Dynamics Business Central modules
  • Excellent planning and organization skills
  • Ability to establish priorities and work independently , must work well in a team

Required Qualifications:

  • Certification in Dynamics Business Central / Dynamics NAV would be a significant advantage
  • An accountancy degree or equivalent would also be a significant advantage